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University Bookstore Return/Exchange Policies
Refund &
Return Policies
Refund Policy
Refunds will be given in tender received at the time of
purchase. Refunds on personal checks will be given ten (10)
business days after initial purchase.
Book Return Policy
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Returns
will be accepted for the first 10 days of the Fall and
Spring and the first 3 days of the Summer Semester.
(Please see register receipt
for specific dates.)
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Returns
must be accompanied by the original cash register receipt.
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New books
must be in original condition and free of any markings or
highlighting.
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All
textbook purchases made after returns period will be final
sale.
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Any shrink
wrapped textbook package is non-refundable if opened in
accordance with publisher return policies.
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All Course
packs and Access Cards are non-refundable.
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Reference
books, trade books, general reading and special orders are
non-refundable.
General Merchandise Policy
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All other
merchandise is refundable within 10 days of purchase.
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All
merchandise must be in the original packaging, and
accompanied with a register receipt.
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All
electronic items including CD’s, cassettes, video cassettes,
DVD’s and calculators are
non-refundable.
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Defective
merchandise may be exchanged with management’s approval and
must be accompanied with a register receipt.
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Returned
items without packaging or without a receipt will be
accepted at the Clayton State University Bookstore’s
discretion.
Clayton State University Book Buy Back Policy
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Textbook Buy Back is
conducted during the days of Final Exams.
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Your LakerCard is
required to sell books back
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Books are bought back
on an as-needed basis (see below for more details)
Remember - your LakerCard
is required to sell books back!
What affects the buy back value of your books?
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Instructor has
notified the Bookstore that the book will be reused
and the Bookstore needs additional quantities -
**BEST
return value**
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Instructor has
discontinued use of book or has not notified
Bookstore that your book will be used again
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Bookstore already
has sufficient quantities of your book
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Your book has
been published in an updated version and has little or no
dollar value
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Condition of your
book may be too poor or incomplete to be resold (i.e.:
missing or damaged study guides, workbooks, books with
discs, maps, charts, etc)
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National demand
determines resale value of books that have been discontinued
at Clayton State.
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