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University Bookstore Return/Exchange Policies
Last day for book returns for Summer 2008
is June 13!
Revised Refund/Exchange Policy
New and Used Textbooks
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The refund/exchange period for books purchased prior to
and during the current Rush term ends on the third Friday
after the first day of classes.
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Books purchased after the initial refund period may be
returned for a refund or exchange no later than 3 business
days after purchase.
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No refunds or exchanges during exam periods.
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No refunds or exchanges will be granted once textbook
returns have started.
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New textbooks must be in resalable condition (no wear and
tear, no pen, pencil or highlighter marks) with all
corresponding components (disk, web codes, study guides,
etc.) intact.
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Used textbooks must be in resalable condition (no excessive
wear and tear).
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Textbooks for dropped classes follow same return criteria.
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A receipt must accompany all refunds
and exchanges.
General Merchandise
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Clothing and gifts in resalable condition with labels and
tags in place may be returned for a refund or exchange
within 7 days of purchase.
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Defective merchandise may be returned for a refund or
exchange within 7 days of purchase.
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No refunds on trade/reference books, opened software,
special orders, candy, snacks and drinks unless defective.
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A receipt must accompany all refunds
and exchanges.
No receipt...no refund or exchange will be granted.
Clayton State University Book Buy Back Policy
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Textbook Buy Back is
conducted during the days of Final Exams.
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Your LakerCard is
required to sell books back
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Books are bought back
on an as-needed basis (see below for more details)
Remember - your LakerCard
is required to sell books back!
What affects the buy back value of your books?
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Instructor has
notified the Bookstore that the book will be reused
and the Bookstore needs additional quantities - **BEST
return value**
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Instructor has
discontinued use of book or has not notified
Bookstore that your book will be used again
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Bookstore already
has sufficient quantities of your book
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Your book has
been published in an updated version and has little or no
dollar value
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Condition of your
book may be too poor or incomplete to be resold (i.e.:
missing or damaged study guides, workbooks, books with
discs, maps, charts, etc)
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National demand
determines resale value of books that have been discontinued
at Clayton State.
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